za137 Terms & Conditions

These Terms and Conditions ("Terms") govern the use of the za137 platform and all its services. When you create an account at za137 or use any of our services, you are automatically considered to have agreed to these Terms.

These Terms have been prepared in English for users in Bangladesh. If you have any questions, please contact our customer support team. If any part of the Terms is unclear, you should seek clarification before you start using the service.

za137 reserves the right to amend these Terms at any time. Changes will take effect from the date they are applied, and continued use of the platform will be considered as your acceptance. We therefore recommend checking this page regularly.

1 Account Registration & Eligibility

To open an account and use the services at za137, the following conditions must be met:

• The applicant must be at least 21 years of age.
• You will operate the account in your own name and for your own benefit — not on behalf of any other person.
• All information provided must be true, accurate, and up to date.
• Each person may hold only one account. Multiple accounts belonging to the same person will be closed and their balances may be forfeited.
• You will not register from any region or country where online gaming services are prohibited.

Identity Verification

za137 may request identity verification at any time. This may require a copy of a national ID card, passport, or another government-issued document. The platform reserves the right to hold withdrawals until verification is complete.

Account Security

It is your responsibility to keep your account login details completely confidential. Do not share your password with anyone. If you suspect that unauthorized access to your account has occurred, notify our support team immediately.

2 Deposits, Withdrawals & Payment Policy

Deposit Conditions

The following applies when depositing funds at za137:

• Minimum deposit amount: ৳300 (per payment method).
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer (e.g., Dutch Bangla Bank, BRAC Bank, and Islami Bank).
• Deposited funds must come from your own account — third-party payments will not be accepted.
• The source of funds must be legitimate. If any evidence of money laundering or suspicious activity is found, the account will be suspended immediately.

Withdrawal Conditions

The following rules apply when withdrawing winnings:

• Minimum withdrawal amount: ৳800.
• Standard withdrawal processing time: 15 minutes to 2 hours.
• Withdrawals can only be made via the same payment method used for the deposit.
• Larger withdrawal amounts may be held until identity verification is complete.

Currency

All transactions on the za137 platform are conducted in Bangladeshi Taka (BDT / ৳).

3 Bonuses & Promotional Offers

Welcome Bonus

New members at za137 will receive a 100% welcome bonus on their first deposit, up to ৳10,000. For example, if you deposit ৳1,000, you will receive an additional ৳1,000 bonus, bringing your total balance to ৳2,000.

Wagering Requirement

Each bonus comes with a wagering requirement. For the za137 welcome bonus, the wagering requirement is 15x, applicable to the bonus amount only. Example: ৳1,000 bonus × 15 = ৳15,000 in wagers must be placed before winnings from the bonus can be withdrawn.

General Bonus Terms

• One welcome bonus is given per account. Multiple members of the same family or household may not claim the bonus separately.
• Bonuses have a fixed validity period — any unused bonus will be cancelled once it expires.
• za137 reserves the right to modify or cancel bonus offers at any time.
• If evidence of bonus abuse is found, the bonus and related winnings may be cancelled.
• Winnings earned from a bonus cannot be withdrawn directly — withdrawal is only possible after the wagering requirement has been met.

4 Gaming Rules & Fair Play

Game Operations

All games available at za137 — including slots, live casino, cricket betting, and others — are operated according to defined rules. The platform uses SSL encryption and secure technology to ensure fair play.

Technical Errors

If a server or software error causes an abnormal game result, za137 reserves the right to cancel that round and return the wager. Any incorrect winnings displayed as a result of a technical error will not be considered actual winnings.

Prohibited Activities

Any of the following activities are strictly prohibited and may result in account closure:

• Bonus abuse or attempting to generate artificial profit by exploiting the bonus system.
• Operating multiple accounts.
• Playing games using automated bots or software.
• Colluding with other players (Collusion).
• Money laundering or transactions involving illegal funds.
• Opening or operating an account using false information.

Dispute Resolution

If a dispute arises over a game result, please contact our support team within 7 days of the game ending. Our team will review the relevant logs and provide a fair decision. Complaints submitted after this deadline may not be accepted.

5 VIP Program & Cashback Policy

za137's VIP program has five tiers, determined by players' activity and contribution:

• Bronze: Weekly cashback up to 0.2%.
• Silver: Weekly cashback up to 0.3%.
• Gold: Weekly cashback up to 0.5%.
• Platinum: Weekly cashback up to 0.6%.
• Diamond: Weekly cashback up to 0.8%.

VIP Terms & Conditions

• VIP tier assignment and review is entirely at za137's own discretion.
• Any VIP benefits may be cancelled in the event of rule violations or account fraud.
• The schedule and method of cashback payments will be determined by za137 and may be changed as needed.
• VIP benefits are non-transferable and cannot be converted to cash unless specifically approved.

6 Responsible Gaming & Self-Regulation

za137 is committed to responsible gaming. Gaming is a form of entertainment — it should never be viewed as a source of income or a solution to financial problems.

Self-Regulation Tools

• Deposit limits: You can set daily, weekly, or monthly deposit limits.
• Break facility: You can temporarily suspend your account for a set period of time.
• Self-exclusion: If you want long-term self-exclusion, please contact our support team.

za137 is for users aged 21 and above only. It is every guardian's responsibility to keep minors away from gaming. For more information, please visit our Responsible Gaming page.

7 Privacy & Data Protection

za137 places the highest importance on protecting your personal data. We use industry-standard SSL encryption and do not sell your information to third parties.

To learn more about what data we collect, why we collect it, and how it is used, please read our Privacy Policy page.

Cookie Usage

za137 uses cookies to operate the website effectively and to improve the user experience. By continuing to use the site, you are agreeing to our cookie policy.

8 Account Closure & Termination Policy

Closure at the User's Request

You may close your account at any time. To do so, contact our customer support team. You will be given the opportunity to withdraw your balance before the account is closed; however, any bonus portion will be cancelled if the wagering requirement has not been met.

Closure at za137's Initiative

za137 may temporarily suspend or permanently close an account in the following circumstances:

• Violation of any clause of these Terms.
• Providing false information or identity fraud.
• Suspicious financial activity.
• Bonus abuse or fraudulent activity.
• Operating multiple accounts.

In such circumstances, bonuses and related winnings may be cancelled, and a decision regarding the original deposit will be made after review.

9 Limitation of Liability

za137 always strives to operate a safe and reliable platform. However, our liability is limited for the following:

• Games interrupted due to internet connectivity issues.
• Errors caused by your own device or software.
• Your data being compromised as a result of unauthorized third-party activity where we are not at fault.
• Events beyond our control (Force Majeure).

Gaming is a recreational activity and carries financial risk. You are using the platform with full awareness and acceptance of this risk.

10 Changes to Terms & Contact

Amendment Policy

za137 may partially or fully amend these Terms at any time. A notice will be posted on the platform for significant changes. Continued use of the service after changes have been made will be considered as acceptance of the new Terms. We therefore advise reviewing this page regularly.

Contact Us

If you have any questions or complaints about these Terms, please contact our customer service team. We provide support 24/7 in both Bengali and English:

• Live Chat: Direct chat feature on the platform.
• Email: [email protected]

Our support team is committed to reviewing your complaint and providing a resolution as soon as possible.

If any clause of these Terms is found to be unlawful or unenforceable, the remaining clauses will remain in full effect. These Terms constitute the entire agreement between the platform user and za137 and supersede all prior oral or written agreements.